Agency Reviews

“This team here is professional courteous and when things are not going right they take the extra step and respond and react fast. Hands down some of the nicest, caring and professional team ive ever had the pleasure of working with. Thank you Johns Family Agency”

“Very happy with the Johns Family Agency - submitted a claim for a central air conditioner issue and it was an easy claims process to go thru and we were able to recover some money!”

“I was referred to the Johns Agency for a small business policy and Nicole was really great and knowledgeable. She made the process clear and easy. Smooth as silk. An overall great experience.”

“Super responsive and helpful, Zoie really got me set up with everything I needed. Brand new home and auto policies on a fairly tight timing window, Zoie compared multiple insurers and got me great policies at a very good price. Definitely give them a call!”

“I have been using the John"s agency for many years now and they are the best. Wouldn't go anywhere else?”

“Very kind and wonderful to work with. I wanted a family company to work with, especially for insurance, and that is exactly what I got! They actually listen”

“My wife and I just bought a new apartment in Manhattan, and we used The Johns Family Agency to insure the property. I couldn't be happier with their responsiveness, competitive rates, and friendly service. Nicole in particular is great!”

“Nicole did a great job for me. She was very responsive and showed a good professionalism every insurance agent should have. It was a pleasure working with her.”

“Working with the Johns Family Agency had been a delight. They are knowledgeable and helpful, and they really took the time to get to know my circumstances. It has been very refreshing to be able to call and speak to someone who knows me when my insurance needs arise. I highly recommend them.”

“The Johns Family agency is the best! They respond almost instantly and are there to guide you on every step of the way for any situation from explaining your benefits to directions to handle claims. Definitely has been a fantastic experience and will continue to use them for all my insurance needs.”

“The Johns Family Agency was excellent for my renter's insurance. Nicole was super responsive and helpful - always answering my questions in a timely manner and always available to help. Definitely recommend.”

“Nicole and her team were very responsive and she even explains policies via video file to make the process as efficient as possible.”

“My agent Nicole was absolutely wonderful! She always got back to me right away and made sure I thoroughly understood everything. She even went out of her way to answer all of my questions which was very comforting as a new small business owner. I would definitely recommend them!”

“Can't say enough about Nicole & her team. She has always looked out for me and my properties, and always done it with care and attention to detail. The team is accessible, honest and professional. I wouldn't hesitate to recommend them again and again.”

“Nicole assisted with all my insurance needs and very professional and great prices helped get my insurance fir my new home and car A++++”

“Nicole helped me get home and car insurance and made everything so simple for me. She called me personally anytime anything came up. Everything was seamless, easy and handled lightning fast.”

“Zoie makes shopping for home insurance easy, she is very professional, knowledgeable and responsive to customers needs. I would highly recommend The Johns Family Agency.”

“Zoie and the entire staff are wonderful, attentive, very professional and personal! Excellent costumer service!”

“3 years later and Nicole still checks in. Efficient and kind. Great People.”

“Nicole was not only helpful, but she and her team kept me informed daily of the steps during the process. John’s Agency insured 2 policy’s. Highly suggest as I have 2 policy’s and saved me a good amount on both. 5 stars plus!!”

“Nicole was great. She helped me and my wife obtain renter’s insurance in a matter of minutes at a great rate.”

“The Johns Family is perfect. Very responsive and care very much to satisfy their costumers.”

“Incredibly responsive and helpful. Legitimately feel their concern that all matters are being addressed to the fullest of their ability.”

“Nicole helped me understand what my coverage was and got me a great plan to cover our auto/home & RV! Thank you for your help and patience.”

“Zoei is very efficient, helpful and a pleasure to do work with. It is good to know she is there to answer my questions and solve my problems. I Highly recommend Johns family agency. I’ve recommended her to all my friends.”

“I rate the The Johns Family Agency Inc five stars because they provide excellent customer service. They always keep me up to date and check in often. Thank you!”

“I was so surprised with the fluid experience and how helpful the staff was in making this process understandable.”

“Nicole and the Agency have always had great service and products as well as being quick to respond in the case of needing assistance!”

“Being with Johns Family Agency for about 2 years. Johns Family Agency is professional - 1) they know how to present the right insurance coverage 2) they were helpful on claim process”

“I had a great experience getting renters insurance for moving to New York City! Nicole is fantastic!”

“Samantha and Nicole are amazing! They are never pushy and force you to get into something that is not really best for you. They explain everything clearly. Excellent customer service and rates. Being able to communicate view email is very efficient and any updates that require updated documentation are quickly emailed to me.”

“Friendly, informative, efficient, and excellent value!”

“Nicole, the owner, takes personal care of new clients and ensures that you get a great quote from her variety of high-quality carriers. She was so much more responsive than other agents I worked with, and got us quotes within one business day that beat in price and quality my former mish-mash of carriers I'd assembled. Highly recommended as an independent agent.”

“The BEST insurance agent! I have been with Nicole Johns since she started and wouldn’t consider going somewhere else!”

“Nicole and Maria were very nice. They responded as soon as possible and were helpful.”

“Nicole and Samantha are wonderful to work with, their customer service is excellence. They truly find what’s best for you and your needs and take the time to answer any questions you have.”

“This is my second time working with this agency. They are great at finding the best deals for insurance. I would highly recommend using them.”

“Johns Family Agency lives up to what you would expect from the name: true, personal, hands-on service. With other insurance providers I feel lost in the shuffle, but with Johns Family Agency I always get the support I need, quickly & effectively. I do and continue to highly recommend them to anyone in need of insurance.”

“Nothing but nice things to say about John's Agency, always extremely helpful.”

“Always helpful and quick to answer. Great customer service and always gets us the best deal”